At Green Haven Industries, we are committed to ensuring that every product we offer meets the highest standards of quality and safety in compliance with New Jersey Cannabis Regulatory Commission (NJ-CRC) regulations. We understand the importance of safeguarding the health and well-being of our patients and consumers, which is why all cannabis products sold at our licensed dispensary undergo rigorous laboratory testing for biological and chemical contaminants, heavy metals, foreign matter, as well as potency and accuracy in labeling.

In the rare event that a product is found to be defective, potentially unsafe, or out of compliance with established standards, we will fully cooperate with the NJ-CRC and, if necessary, initiate a voluntary recall. We adhere to all regulations surrounding product recalls and contamination concerns, including those that may arise from laboratory testing, routine facility inspections, packaging, labeling, or reported adverse effects.

To ensure prompt action in the event of a potential contamination issue, Green Haven Industries has established clear standard operating procedures (SOPs) that outline the steps for identifying, managing, and resolving contamination concerns. These protocols include evaluating when a recall is necessary, contacting customers and businesses who may have purchased affected products, and offering refunds or returns. Contaminated products will either be quarantined or destroyed according to both regulatory requirements and our internal SOPs.

If a recall is issued by the NJ-CRC, we will provide detailed information regarding the affected products, including the product name, manufacturer, batch number, and manufacture date. We encourage all consumers to review their product labels to verify that all details match the recall information. If you possess a recalled product, we ask that you refrain from using it and return it to the dispensary for a refund or proper disposal.

We remain dedicated to upholding the highest standards of safety and quality, and will continue to prioritize transparency and consumer protection throughout our operations at Green Haven Industries.